Effective health care requires patient involvement and responsibility. To ensure the best possible treatment and results, we ask that you:
Complete all the health history and information forms that we give you. Provide as much information as possible about your current health, medical history and family history. Tell us all you know about any chronic illness, health history, current medications, and any medication allergies. Be sure to include any over the counter medicines as well as herbal supplements. All of this information is compiled into a cutting edge electronic medical record that will assist us in treating you while in the office as well as maintaining continuity of care with any medical specialists you may need to see in the future.
Communicate with us. Our staff makes every effort to provide you with all the information you will need to understand and complete your medical treatment plan. If you do not understand what our staff is saying or you do not understand your treatment plan, please tell us; we want to ensure that all everyone has a clear understanding of their treatment plan. If you choose not to follow the treatment plan recommended, let your practitioner know of your decision.
Keep your appointments to ensure your care is complete.
Let us know as soon as possible if you must cancel an appointment so that we may offer your appointment time to another patient.
Accept responsibility for your actions if you decline treatment or do not follow your practitioner's instructions.
Report unexpected changed in your condition to your practitioner.
Ask your doctor or nurse how and when you will receive results from tests or procedures ordered or performed by our facility.
Keep us updated on your insurance coverage. Meet your financial obligations to Woodway Internal Medicine and your practitioner.
Billing and Insurance Information
The business office at Woodway Internal medicine strives to provide the same high quality, efficient service to our patients as our medical staff. Medical regulations change rapidly, and we do our best to keep up to date on the latest information to assist our patients with their financial and insurance needs.
Please check our Frequently Asked Questions section for assistance with many of the typical questions you may be having. Please feel free to contact our billing office at any time for questions about your patient statements or other concerns.